Everything your business needs to
never miss a customer
From instant responses to deep analytics, D-Zero AI gives you the complete toolkit to automate your WhatsApp customer service and grow your business on autopilot.
Start Free Trial24/7 Automated Responses
Your agent never sleeps, never takes a break, and never misses a message. Every customer query gets an instant, intelligent reply — day or night.
- ✓Sub-2 second response time
- ✓Handles unlimited concurrent chats
- ✓Context-aware multi-turn conversations
- ✓Configurable out-of-hours messages
Knowledge Base
Upload your documents, PDFs, and website URLs and your agent learns from them instantly. Ask it anything about your business and it answers accurately every time.
- ✓Upload PDFs, Word docs, and text files
- ✓Add any webpage URL as a source
- ✓Agent answers from your exact content
- ✓Update knowledge base anytime
Live API Tools
Connect your own backend APIs so the agent can fetch real-time data during conversations — order status, product availability, delivery tracking, and more.
- ✓Connect any REST API endpoint
- ✓Supports GET and POST requests
- ✓Fully configurable parameters
- ✓Agent decides when to call each tool
Multiple AI Agents
Run separate AI agents for different brands, departments, or WhatsApp numbers — each with its own personality, knowledge base, and configuration.
- ✓Create agents for sales, support, and more
- ✓Each agent fully independent
- ✓Manage all agents from one dashboard
- ✓Upgrade to unlock additional agents
Customer asked about pricing for bulk order of 50 units and requested a callback.
AI Lead Detection
Your agent automatically identifies high-intent conversations — customers asking about pricing, placing orders, or requesting callbacks — and flags them as leads.
- ✓AI scans every conversation for buying intent
- ✓Instant lead card created automatically
- ✓Manual flag option from any conversation
- ✓Track leads from New → Contacted → Closed
Voice Call Support
Powered by ElevenLabs, your AI agent can handle real voice calls on WhatsApp. Customers can speak naturally and get instant spoken responses. Pro plan only.
- ✓Natural-sounding AI voice
- ✓Customisable voice and tone
- ✓Call transcripts in dashboard
- ✓Seamless text-to-voice handoff
Image & Media Sharing
Your agent can send product photos, PDFs, catalogues, and more. Perfect for retail, real estate, and any business that sells visually.
- ✓Send images, PDFs, and documents
- ✓Auto-send catalogue on request
- ✓Receive and understand incoming images
- ✓Media library management
Conversation Analytics
Understand your customers better with detailed analytics. See what they're asking, when they're most active, and how your agent is performing.
- ✓Daily and weekly conversation reports
- ✓Customer satisfaction scoring
- ✓Popular question tracking
- ✓Response time metrics
AI-Personalised Follow-Ups
Your agent scans stale conversations, drafts a unique re-engagement message for each contact based on what they were last asking about, and sends them over 24 hours with anti-ban pacing. Review every message before it goes out — or let it run on autopilot.
- ✓AI drafts personalised messages per contact
- ✓Review mode or fully automatic
- ✓7-day cooldown so contacts never feel spammed
- ✓Cancel a campaign mid-flight any time
Broadcast Campaigns
Send one-to-many WhatsApp messages to your contact list with built-in anti-ban safety. Warmup-tier-aware pacing, pause/resume controls, and automatic stop on repeated failures keep your number out of trouble.
- ✓Anti-ban pacing built in
- ✓Pause / resume in flight
- ✓Auto-stop on repeated failures
- ✓Daily tier-aware sending limits
Embeddable Web Widget
Drop a single script tag on any website and the same AI agent talks to visitors there too. Conversations land in the same dashboard as your WhatsApp chats. Theme it to match your brand, scope it to specific domains.
- ✓Single-script install
- ✓Per-domain origin allowlist
- ✓Shadow DOM — won't conflict with your site's CSS
- ✓Same dashboard, same AI, different surface
Customer asked about pricing for bulk order of 50 units and requested a callback.
Click-to-WhatsApp Ad Context
When a customer clicks your Meta ad on Facebook, Instagram, or Messenger, your agent already knows which product or offer brought them in. No generic "How can I help?" — the AI greets them with awareness of the ad and moves them straight to the next step.
- ✓Captures Meta ad headline, body, and source
- ✓Sticky-first — keeps the original context
- ✓Surfaced on the dashboard for human operators
- ✓Drops out automatically after the opening exchanges
WhatsApp Anti-Ban Safety
Built specifically to keep your business WhatsApp number alive. Warmup tiers ramp daily sending limits gradually, human-like delays vary between messages, business-hours awareness throttles off-hours sends, and throttle detection backs off automatically.
- ✓4-tier warmup system
- ✓Human-like send delays
- ✓Business-hours throttling for non-warmed numbers
- ✓Automatic backoff on WhatsApp throttle signals
Live Operator Handoff
Take over any conversation from the dashboard or directly from your phone — the AI auto-pauses for that chat so you don't double-message the customer. Hand it back any time with a single click.
- ✓One-click takeover from the dashboard
- ✓Phone-sent messages also pause the AI
- ✓Per-agent control over auto-pause behaviour
- ✓Customer never sees the handoff happen
Persistent Customer Memory
Your agent remembers what each contact bought, asked, or complained about — across days, months, conversations. New chats start with full context, so customers never have to repeat themselves.
- ✓Long-term per-contact memory
- ✓Conversation summaries auto-generated
- ✓Survives WhatsApp reconnects and reboots
- ✓Operator dashboard shows the full history
Referral Program
Bring other businesses on board and earn credit-back when they subscribe. Track your referrals, status, and earnings from the dashboard.
- ✓Personal referral link per account
- ✓Credits awarded on paid signups
- ✓Dashboard view of referrals + payouts
- ✓Admin controls for approving rewards
Ready to automate your customer service?
Join businesses across Nigeria using D-Zero AI to handle WhatsApp conversations 24/7.